Booking Policy for Private Dining, Corporate Catering, and Wedding Catering
Thank you for considering our services for your special event. To ensure a seamless experience, we have outlined our booking policies below. Please review them carefully, and feel free to reach out with any questions or special requests.
Booking Confirmation
- Reservations for private dining, corporate catering, or wedding catering are confirmed upon receipt of a signed agreement and the required deposit (outlined in Section 2). Bookings are subject to availability and will be secured on a first-come, first-served basis.
Deposits and Payments
- Deposit Requirements
- Private Dining: A non-refundable deposit of 25% of the estimated total is required at the time of booking.
- Corporate Catering: A non-refundable deposit of 30% of the estimated total is required at the time of booking.
- Wedding Catering: A non-refundable deposit of 50% of the estimated total is required at the time of booking.
- Final Payment: Full payment is required 14 days prior to the event date. For bookings made within 14 days of the event, full payment is due at the time of booking.
- Payments can be made via credit card, bank transfer, or other approved methods as outlined in your agreement.
Guest Count and Menu Selections
- Private Dining: Final guest count and menu selections must be confirmed at least 7 days prior to the event date.
- Corporate and Wedding Catering: Final guest count and menu selections must be confirmed at least 14 days prior to the event date. Changes made after this deadline may incur additional charges.
4. Cancellations and Rescheduling
- Cancellations Deposits are non-refundable.
- Cancellations made within 14 days of the event date will be charged 50% of the total estimated cost.
- Cancellations made within 7 days of the event date will be charged 100% of the total estimated cost.
- Rescheduling -Requests to reschedule are subject to availability and must be made at least 14 days before the event. Any rescheduling within 14 days may incur additional charges.
Additional Charges Service Fees
-A standard service fee (outlined in your agreement) will apply to all bookings.
- Travel Fees: Events outside a 50-mile radius of our location may incur additional travel fees.
- Special Accommodations: Custom menu requests, additional staff, or special equipment may incur additional charges, which will be communicated prior to finalizing your booking.
Liability and Force Majeure
- We are not responsible for unforeseen circumstances such as extreme weather, natural disasters, or other events beyond our control that may affect your booking. In such cases, we will work with you to reschedule your event or provide alternate solutions.
Health and Safety Compliance
- Our team adheres to all health and safety regulations to ensure a safe and enjoyable experience for you and your guests. Please inform us of any dietary restrictions, allergies, or special accommodations at the time of booking.
Contact Us
For inquiries or assistance regarding your booking, please contact our event coordination team at:
Phone: (501) 418-4214
Email : 1ChefSutter@gmail.com
Thank you for entrusting us with your event. We look forward to creating a memorable experience for you and your guests.